Spreksel advocaten B.V. considers customer satisfaction extremely important and we do our utmost to provide the best possible service. Even so, you may perhaps be dissatisfied with a certain aspect of our service. Here’s what to do about it.
If you are dissatisfied with the creation or performance of an agreement for professional services, the quality of the service provided, or the size of an invoice you should first present you complaint to your own lawyer. You can also contact our firm’s Complaints Officer, mr.C.F.P.M. Spreksel jr.
Spreksel advocaten deals with complaints in accordance with the following Complaints Regulations.
In these Complaint Regulations, the following terms will be understood to have the meanings assigned to them below:
The purpose of these Complaints Regulations is: